6 Tips for Harnessing the Power of your Data
How do you know you are doing something right if you cannot measure it? Data analysis can help you measure and make accurate, fast and effective decisions that will impact your bottom line. We have always had data, lots of hotels and chains have used this data for...
Some Tips to Keep in Mind When Preparing to Reopen Your Property
As we edge closer to seeing properties reopening we have to bear in mind that the market will look very different to what we’ve been used to, and may continue this way for some time. We’ve put together a list of pointers that might help you ease into your new normal.
12 Practical Tasks With Long Term Benefits
As Front of House and Reservations teams know all too well, we all have a list (usually quite a long list!) of things we promise to do “someday” but this list keeps getting put back in the drawer, as ensuring guests have the best experience in our property is the top...
Adapting To Being At Home – Some Useful Tips
This is a very tricky time for us all – none of us ever imagined we’d be working from home indefinitely while keeping ourselves isolated from friends, family and loved ones. The feeling of isolation can have a big effect on our mental health and cause anxiety levels...
Six Strategies to Help Hotel Revenue Managers Amidst the Covid-19 Outbreak.
There’s no denying we are in difficult and uncertain time however we have been here before in 2003 during the SARS outbreak and in 2009 during the Avian flu epidemic. We recovered from both of those events and with the proper procedures in place we can recover from...
Revenue Management Terms Made Simple!
Sometimes in the hospitality and revenue Industry, we come across terms that everyone seems to be using but can be easily confused or worse still, cause confusion! We’re here to help simplify some of the terms you may have seen but might not have fully understood the...