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Navigating RFP Season

Navigating RFP Season

As RFP (Request For Proposal) season rolls around again you might receive a couple of RFP requests in your inbox or via an extranet portal. But what is an RFP and what does it do? And more importantly, should you be signing up to them? We’ve put together an explanation and a couple of pointers for you to help you understand the process and some of the terminology involved.

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6 Tips for Harnessing the Power of your Data

6 Tips for Harnessing the Power of your Data

How do you know you are doing something right if you cannot measure it? Data analysis can help you measure and make accurate, fast and effective decisions that will impact your bottom line. We have always had data, lots of hotels and chains have used this data for...

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12 Practical Tasks With Long Term Benefits

12 Practical Tasks With Long Term Benefits

As Front of House and Reservations teams know all too well, we all have a list (usually quite a long list!) of things we promise to do “someday” but this list keeps getting put back in the drawer, as ensuring guests have the best experience in our property is the top...

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Adapting To Being At Home – Some Useful Tips

Adapting To Being At Home – Some Useful Tips

This is a very tricky time for us all – none of us ever imagined we’d be working from home indefinitely while keeping ourselves isolated from friends, family and loved ones. The feeling of isolation can have a big effect on our mental health and cause anxiety levels...

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