Privacy Policy


Hotel Asset Management Services Limited trading as Rate Wise own and manage this website ( This privacy statement explains how we use and protect any information that we collect when you use and interact with our website in line with General Data Protection Regulations (GDPR). Maintaining the privacy of your information is extremely important to us. If you have queries or concerns about our privacy practices, please feel free to contact us at [email protected].  This statement relates to our privacy practices in connection with this website and our blog. We are not responsible for the content or privacy practices of other websites to which we may link to. Clicking on links and leaving this website may allow third parties to collect or share data about you, over which, we have no control. Therefore, when you leave our website, we recommend you reference the Privacy Statements of any website you visit.

The Data We Collect

Usage Data

Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. Usage Data includes information about how you use our website, products and services. We collect this data by using cookies, server logs, Google Analytics and other similar technologies. We may use your data to remarket to you at a later date on a small number of selected sites. Rate Wise will make no attempt to identify individual visitors, or to associate the technical details listed above with any individual. It is the policy of Rate Wise never to disclose such technical information in respect of individual website visitors to any third party (apart from our internet service provider, which records such data on our behalf and which is bound by confidentiality provisions in this regard), unless obliged to disclose such information by a rule of law.

Personal Data

We do not collect personally identifiable information unless you provide it to us through a form submission, newsletter sign up or live chat interaction. If you send us an email, we may collect your name, your email address, and any other information which you choose to give us. This information will be used to assist us in managing your query and will be processed and stored securely, for no longer than is necessary. We will comply with our obligations and safeguard your rights under the GDPR at all times.


Cookies are files created by websites you visit. They make your online experience easier by saving browsing information. With cookies, sites can keep you signed in, remember your site preferences, and give you locally relevant content. Our website uses cookies to enhance your user experience and improve your experience on our website. Our cookies don’t store any personal or confidential information about you. You can view our cookie policy here

How and why do we process your personal data?

We may process your personal data for several reasons, depending on the specific purpose for which it is required. They include but are not limited to:
  • To respond to an inquiry submitted through our website To answer you on live chat To add you to our email subscription list
  • To manage our relationship with you
  • To respond to your support query
  • To process your application for one of our job vacancies
  • To send you our newsletter
  • To comply with a legal or regulatory obligation

    How do we protect your personal data?

    In order to protect your data, we implement appropriate technical measures to ensure that your data is secure. This includes encryption, password protection and restricted access to files. This protects personal data from loss, misuse, unauthorised access and disclosure.

    How long do we keep your data for?

    We comply with our obligations under GDPR by not collecting or retaining excessive amounts of data and will only retain your personal data for as long as is necessary to fulfil our legal obligations or for the purposes we collected it for. As per GDPR, we will hold personal data for no longer than necessary as defined by our Data Retention Policy. For newsletter mailings, your data will be kept until you unsubscribe from those mails or contact us asking to be removed. Disclosure/Sharing of your data to Third Parties In certain circumstances, we may need to share personal data with third parties that provide services to us. It might also be used after a restructure, sale or acquisition and will only be used for the same purposes as it was originally given to us or used by us. It can also be used by credit reference agencies or other organisations that help us make credit decisions. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We never sell or share personal information about you with other people or non-affiliated companies except to provide you services you requested, when we have your permission to do so.

    Do we transfer data outside the EEA?

    Our website hosting facilities are situated in Europe. GDPR imposes restrictions on the transfer of personal data outside the European Union, to third-party countries or international organisations, to ensure that the level of protection of individuals afforded by the GDPR is not undermined. Your rights as a data subject At any point while we are in possession of or processing your personal data, you have the following rights:
  • Right to information
  • Right to access
  • Right of rectification
  • Right to withdraw consent
  • Right to object
  • Right to object to automated processing
  • Right to be forgotten
  • Right for data portability You can exercise these rights at any time by contacting us via email at [email protected] or in writing to: Rate Wise, 12 Lower Hatch Street, Dublin 2, Republic of Ireland.


    In the event that you wish to make a complaint about how your personal data is being processed by Rate Wise, or how your complaint has been handled, you have the right to lodge a complaint directly with the Office of the Data Protection Commissioner. Changes to Privacy Statement Our Privacy Statement may change from time to time in the future. We recommend you revisit this page periodically to check for updates. Date Statement Last Revised: Sept 21st 2022       .